Analytics Tab On The Right Panel Of The PUBLISH Module does not show any data?

(Doc ID 2182557.1)

Last updated on SEPTEMBER 13, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.


On :Publish

Not able to review Posts Data

After publishing the post, while analyzing post able to see only click/shares numbers and not the graph for Clicks and Shares.

Should be able to see graphs as-well.

The issue can be reproduced at will with the following steps:
1. Navigate to publisher
2. Click on any published post in post grid, analyze preview appears to right.
3. Should be able to see only numbers and graph appears but doesn't show crest and toughs though numbers are present.

The issue has the following business impact:
Posts Data analyzing is tough for customer.


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