Error on trying to save/preview topic after editing: "I am sorry. There was a problem completing that request." (Doc ID 2182566.1)

Last updated on MAY 10, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Symptoms

On : Listen and Analyze

User can't save/preview the topic after editing

ERROR
-----------------------
I am sorry. There was a problem completing that request.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to L&A

2. Under Topics tab try editing topic

3. Click on save - Error appears

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use this topic to full extent.

Cause

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