"Unable to create user" When Attempting to Create a User via Primavera Cloud Administration.
(Doc ID 2182766.1)
Last updated on APRIL 24, 2018
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 126.96.36.199 and later
Information in this document applies to any platform.
When attempting to create a user via Primavera Cloud Administration, the following error is visible:
Unable to create user.
The issue can be reproduced at will with the following steps:
1. Access Primavera Cloud Administrator
2. Attempt to create a user.
3. Observe reported error in the "Status" column.
The issue has the following business impact:
Due to this issue, the user cannot be created.
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