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Troubleshooting for Fusion Applications Notifications: Tips For Email Notification Error 'Your Response to Notification Could not be Processed Due to an Error' (Doc ID 2182940.1)

Last updated on FEBRUARY 20, 2020

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.8.0.0 and later
Information in this document applies to any platform.

Purpose

 This article describes troubleshooting techniques for when user's receive an email notification error that states "Your Response to Notification Could not be Processed Due to an Error"  after taking action on a task.  Setup validation,  reasons the message occurs and corrective action are discussed.

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Approval Provides Multiple Options Including Force / Approve/ Reject
 Validate Setup for BPM Notifications and Task Actions.
 Old tasks That Were Approved Still Show in the Worklist.
 If Tasks Are Not Relevant, Suspend Them. 

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