SRM Listen - Option to Download data on themes tab and Terms tab (Doc ID 2183512.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Listen&Analyse -> Dashboards -> Summary -> Select data -> all mentions

Customer would like to have an option to download snippets on on Themes tab and Terms tab. And it is already available for All mentions tab.

Background : An ER # 23132492 (Only a few snippets are visible in snippets dialog in Themes tab ) has already been raised for this type of requirement. Since the ER has been rejected, customer have come up with alternate solution.

To glance snippets on the themes tab and terms tab, downloading to excel is helpful for customers.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms