How to provide the URL in Email Template to go to a record in Oracle Sales Cloud?

(Doc ID 2184244.1)

Last updated on APRIL 08, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Activity Management

App Composer - Email Template Issues

Experiencing issues with adding an hyperlink to an Email template within Application Composer for 'Activity' object. The hyperlink has worked in the past and it takes the user to a specified Activity page in SUI.

The URL"Activity"."ActivityId"

have to be saved in the Activity object > Email Template

The issue can be reproduced at will with the following steps:
1. AppComposer > Sales > Activity > Email Template > URL link > Save
2. Changes not getting modified when the URL has ActivityId

The issue has the following business impact:
Due to this issue, users cannot have the ActivityId referenced URL link


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