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Duplicate Resolution request - getting ORA 56720 - Data Limit Exeeded (Doc ID 2184263.1)

Last updated on MARCH 07, 2025

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Sales - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Data Quality, Customer Hub

Duplicate Resolution - ORA 56720 - Data Limit exeeded

We are facing a global issue with duplicate resolution.
Seems the max amout of merge request is reached.

we need to know what we can do / how this can be solved
 

ERROR
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ORA 56720 - I/O Data Limit exceeded - call aborted

STEPS
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The issue can be reproduced at will with the following steps:
1. In Navigator click Duplicate Resolution

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot merge records.

Cause

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In this Document
Symptoms
Cause
Solution
References


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