Custom Audit Trail For Country Field In Accounts (Doc ID 2184614.1)

Last updated on NOVEMBER 06, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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Custom Audit trail for Country field in Accounts

The web service is unable to access the before update script written in the Account object for the custom Country field audit trail. Hence,a similar script was written in the Address object.
Now when the Before Update script was executed, the Country field was getting immediately updated. We were not able to capture the original value for the Country field.

EXPECTED BEHAVIOR
-----------------------
The Original value for the country filed needs to be captured with the executed script

Cause

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