Timesheet Module of Team Member Mobile App Stuck on "Loading Tasks Please Wait ...." (Doc ID 2184674.1)

Last updated on FEBRUARY 06, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 to 15.2.12.0 [Release 15.2]
Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 to 15.2.12.0 [Release 15.2]
Primavera P6 Team Member - Version 15.2.0.0 to 15.2.12.0 [Release 15.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Timesheet module of the Team Member Mobile App shows "Loading tasks please wait ....", but the page never loads.

EXPECTED BEHAVIOR
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The Timesheet module loads successfully.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Login to Team Member Mobile App.
  2. Browse to the Timesheets tab.

Changes

 

Cause

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