Fusion Global HR: Unable To Cancel Work Relationship - "JBO-27101: Attempt to access dead entity in PayrollDateEO, key=oracle.jbo.Key[300000015418432] " (Doc ID 2185227.1)

Last updated on DECEMBER 19, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Human Resources


Unable to cancel work relationship of employee. Tried for a different employee in test and it works. But approval rules are same in both the environments prod and test.
The step by step replication and the approval rules are attached herewith.

ERROR
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"JBO-27101: Attempt to access dead entity in PayrollDateEO, key=oracle.jbo.Key[300000015418432] "

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigator -> Person Management
2. Search for person and select
3. Navigate to Manage Work Relationship
4. Click on Actions -> Cancel Work Relationship
5. Submit request
6. See error in BPM Worklist

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, cannot terminate person.

Cause

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