Change User Password Lock Icon is Greyed Out for P6 Cloud Administrator
(Doc ID 2185333.1)
Last updated on JANUARY 22, 2020
Applies to:Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 22.214.171.124 and later
Information in this document applies to any platform.
The Change Password lock icon is greyed out in the Administer > User Access view for the P6 Administrator
All icons to be visible and clickable to the P6 Administrator
The issue can be reproduced at will with the following steps:
1. Login as P6 Administrator
2. Go to Administer > User Access
3. See greyed out lock icon for Change Password
Due to this issue, admin users cannot change other users' passwords.
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