Invoice Approval Not Working As Per Expected (Doc ID 2185747.1)

Last updated on AUGUST 04, 2022

Applies to:

Goal

1. Send scan invoice to the dedicated email (the email given by Fusion Cloud for AIP)
2. Run import Invoice process
3. The invoice appear in the work area of user User1 (who is assigned to handle the invoice and update the invoice including charge account as all the invoice will be Non PO invoice)
4. User1 update the invoice and save
5. Validate Payable Invoice and Initiate Invoice Approval workflow is scheduled from sys admin user id
6. Once the concurrent program runs, the invoice got validate and iniated for the approval.
7. The invoice approval rule says that any invoice should go for USer1, USer2 and USer3 for approval and also the rule says that the invoice should skip the creator for approval list
8. Once initiated, the invoice approval notification goes to User1 first, who is the owner of this invoice.

Expecation: The invoice should not go to User1 for approval, it should go to User2 for approval as User1 is the owner for this invoice.
 

Solution

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