PDF Source Documents Not Opening

(Doc ID 2185793.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Argus Safety Cloud Service - Version 7.0 and later
Information in this document applies to any platform.

Symptoms


When trying to open a PDF document that has been attached to an Argus case, it tries to open the PDF file via the IE browser and it hangs. 

This hinders users from being able to review the files.

Cause

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