Web Tracking: Tracked Links Containing Anchors Are Broken
(Doc ID 2186006.1)
Last updated on MARCH 15, 2019
Applies to:Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.
Tracked links that have anchors are broken. When an anchor is included in a tracked URL, Eloqua shifts the anchor code to the end. This means that the anchor information appears after any parameters, if included, and after the elqtrackid query string.
The ?elqTrackId= query string should be appended to the end of the URL
The ?elqTrackId= is getting added before the anchor (#) code in the URL
Steps to Reproduce
- Create a responsive email asset (see note below for non-responsive assets)
- Add this to some text as a hyperlink (ensure that the checkbox for Add tracking for untracked external pages is ticked):
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In this Document
Symptoms Cause Solution Link Shortener Manually Change the Tracked URL Related Reading References
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