Web Tracking: Tracked Links Containing Anchors Are Broken
(Doc ID 2186006.1)
Last updated on JUNE 12, 2018
Applies to:Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.
Tracked links that have anchors are broken. When an anchor is included in a tracked URL, Eloqua shifts the anchor code to the end. This means that the anchor information appears after any parameters, if included, and after the elqtrackid query string.
The ?elqTrackId= query string should be appended to the end of the URL
The ?elqTrackId= is getting added before the anchor (#) code in the URL
Steps to Reproduce
- Create a responsive email asset (see note below for non-responsive assets)
- Add this to some text as a hyperlink (ensure that the checkbox for Add tracking for untracked external pages is ticked):
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.