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"Error: PRMDB-3184-2 : PRM DBAccess Error: HTTP/1.1 504 Gateway Time-out" When Logging Into P6 Professional Client Cloud Installation (Doc ID 2186233.1)

Last updated on OCTOBER 24, 2019

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version and later
Information in this document applies to any platform.


When attempting to log into P6 Professional Client for EPPM, using the Cloud Connect Driver, the following error occurs:


Error: An application even has been intercepted please note the event code for reference event code PRMDB-3184-2
PRM DBAccess Error: HTTP/1.1 504 Gateway Time-out


The issue can be reproduced at will with the following steps:
1. Attempt to login to P6 Professional


The issue has the following business impact:
Due to this issue, the user on the impacted machine cannot login to the P6 Professional Client.


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