Product Recommendations Widget Not Selecting from All Products

(Doc ID 2187259.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
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The Product Recommendation widget tends to show the same products regardless of the Product Display Page that is loaded.

The list of available products to be recommended is only a small portion of the total index. Thus some products never appear as recommendations.

EXPECTED BEHAVIOR
-----------------------
Product Recommendations widget should select the best products to display from the entire index of products.

Cause

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