Adding Contacts From Previous Campaigns To Sales Campaigns Not Possible (Doc ID 2187572.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.0.0 version, Leads, Sales Campaigns

When attempting to add contacts to Sales Campaign,
the following error occurs.

ERROR
-----------------------
MessageName must not be null.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create a new sales campaign
2. add contacts
3. go to previous campaigns
4. select campaign by campaign name
5. select all contacts


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add contacts from previous campaigns.

Cause

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