Not Able To Set Custom Field Using Account WSDL

(Doc ID 2187885.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

Not able to Set Custom Field Using Account WSDL

After creating a custom field on Account object as Record Type (CustomerType_c), unable to set this field using Account Service WSDL. It can be set from UI and using Groovy.

JBO-25077: Name CustomerType_c not found in the given object: ViewRow [oracle.jbo.Key[300000001661120 300000001661120 300000001661121 ]].

The issue can be reproduced at will with the following steps:
1. Add a custom field of Record Type to Account object
2. Send an AccountService web service request using mergeAccount operation setting the custom field.
3. Receive an error.

The issue has the following business impact:
Due to this issue, users cannot able to set CustomerType_c field using soap web service.


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