Accounts Overview Tab Does Not Display Post Code (Doc ID 2188013.1)

Last updated on SEPTEMBER 29, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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Address is getting trimmed for the user in account overview page. When user gives address line #1 & address line #2, postal code is not getting displayed. If address line #2 is not given, postal code is displayed.

EXPECTED BEHAVIOR
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Longer text addresses should display whole address in Customer Overview page or, when longer than 90 characters, it should append .. to show it's longer than displayed.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the entire customer address when the fields contain more information

Cause

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