Synchronization Issues - When The Method CreateSalesParty Was Called

(Doc ID 2188036.1)

Last updated on SEPTEMBER 30, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.11.1.0 version, Microsoft Outlook

When attempting to synchronize Outlook, the following error occurs.

ERROR
-----------------------
Synchronization finished. result: warning (result code: SW0002, result message: 'detected: 0 conflict(s), 0 duplicate(s), 3 issue(s), 0 confirmation(s)', total duration: 12.590 seconds)

Verified the issue in the log file as noted below:

LOG FILE
-----------------------
Filenames = log.0000.txt, soap_2016-09-20T13-35-44-291.xml
See the following error: The message is oracle.jbo.NoDefException : JBO-25058: Definition SubTypeMS_c of type Attribute is not found in PartyEO_Organization_OrganizationPartyVOToOrganizationDVO_OrganizationDVO.

SubTypeMS_c is a multi-choice LOV.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms