Last updated on MARCH 02, 2017
Applies to:Oracle Live Help On Demand - Version N/A to N/A [Release ATG v1]
Information in this document applies to any platform.
On : NA version, Rules Engine
EE Client Error:undefined is not an object (evaluating 'K("body").appendChild')
EE logs capture these errors as:
EE Client Error: <message:1605|undefined is not an object (evaluating 'K("body").appendChild') [rnSynConditionalChatLink/2]>
EE Client Error: <message:1605|Cannot call method 'appendChild' of undefined [rnSynConditionalChatLink/8]>
EE Client Error: <message:1605|Cannot read property 'appendChild' of undefined [rnSynConditionalChatLink/2]>
The issue can be reproduced at will with the following steps:
var e = document.getElementsByTagName('html');
The issue has the following business impact:
Due to this issue, rule action not performed.
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