Error Message When a specific user Clicks On "Trips" In Dashboard (Doc ID 2188335.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Sales, Sales Catalog

Error message when user clicks on "Trips" in dashboard

When user clicks on "Trips" on his dashboard, we are getting an error message. This is happening across multiple computers and internet browsers. Please see attached error message for more information.

ERROR
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ADF_FACES-60097

STEPS
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The issue can be reproduced at will with the following steps:
1. Click on 'Trips' in SUI.
Throws error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot navigate to 'Trips' page.

Cause

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