Search and or Typeahead Do not Return Results on Storefront
(Doc ID 2188388.1)
Last updated on JUNE 20, 2024
Applies to:
Oracle Commerce Cloud Service - Version 21.1.1 and laterInformation in this document applies to any platform.
Symptoms
When searching or when using typeAhead, no results appear.
Reproducible Steps:
1. Navigate to the production storefront instance.
2. Enter a search term, observe that typeahead does not trigger.
3. Push enter
4. Review the search results page, see a blank page, or "no results found" response.
Additionally, a "500" response is seen in the network tab of the developer's console on the /search endpoint call.
Cause
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In this Document
Symptoms |
Cause |
Solution |