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Search and or Typeahead Do not Return Results on Storefront (Doc ID 2188388.1)

Last updated on JUNE 20, 2024

Applies to:

Oracle Commerce Cloud Service - Version 21.1.1 and later
Information in this document applies to any platform.

Symptoms

When searching or when using typeAhead, no results appear.

Reproducible Steps: 
1. Navigate to the production storefront instance.
2. Enter a search term, observe that typeahead does not trigger.
3. Push enter
4. Review the search results page, see a blank page, or "no results found" response.

Additionally, a "500" response is seen in the network tab of the developer's console on the /search endpoint call.

Cause

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In this Document
Symptoms
Cause
Solution


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