My Oracle Support Banner

How to Delete Profiles in Oracle Commerce Cloud (Doc ID 2188440.1)

Last updated on JUNE 08, 2018

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

With the advent of new GDPR rules and the customer's "Right to be Forgotten" we need to delete a customer's profile.

The customer has migrated few profiles using create profile Web API (/ccstore/v1/profiles), and found few profile got corrupted due to incorrect use of API.
Due to this, the customer is unable to access the profile on My Account screen, and the update profile API is not helping to address the issue. Now the customer wants to delete those corrupt profiles from the system.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.