Unable To Remove Deleted User From Share in Oracle Documents Cloud Service (Doc ID 2188814.1)

Last updated on AUGUST 09, 2017

Applies to:

Oracle Documents Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

In Documents Cloud, when attempting to remove a user from the share after the user has been deleted from the domain, the following error occurs.

ERROR
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Unable to remove user from the hierarchical members object on folder



STEPS
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The issue can be reproduced at will with the following steps:
1. Add a user as a viewer to a folder.
2. Remove that user from the list of users in the domain from the Dashboard
3. Try to remove the user from Folder Share.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, non-existent users cannot be removed from folder shares.

Cause

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