Incentive Compensation Child Job ESS Requests are in Wait or Paused Status for a Long Time. Retries Option Enabled (Doc ID 2188918.1)

Last updated on SEPTEMBER 30, 2016

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

User submitted process (eg. Import Participant Goals).
The child job (eg. Import Participant Goals to Staging) completed successfully.
However, in Manage Scheduled Processes ( View Processes ) , the second child jobs (eg. Import Participant Goals to Staging ) is in WAIT status.

 

STEPS

1. Submit the job
    Navigator > Participant Assignments > Import Participant Goals
2. View Requests
   Navigator > Participant Assignments > View Processes

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms