For an Existing Customer, Bill is Getting Generated at Usage Account Level when New Usage Account was Created (Doc ID 2189004.1)

Last updated on OCTOBER 07, 2016

Applies to:

Oracle Financial Services Revenue Management and Billing Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

On RMB v2.4.0.1 in Cloud environment, BI - Billing:

ACTUAL BEHAVIOR
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For an existing customer, when created a new usage account, bill is getting generated at Usage account level.
User is expecting that when a new Usage Account is added that matches the rules in an Invoice Construct, it should be included in the next Invoice for the related Invoice Account.
This is not happening.

EXPECTED BEHAVIOR
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Bill gets generated as designed; it should be included in the next Invoice for the related Invoice Account.

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a customer.
2. Create usage account and invoice accounts.
3. Assign Billable charges to usage account.
4. Activate Constructs, by selecting the below option:
Include Usage Account: Select all Usage Accounts under Customer with CIS-Key
Include Billable Charges: Select all Item Type for Billing under Customer with CIS-Key.
5. Run the billing batch jobs.
6. Bill got generated at invoice account successfully.
7. Now for the same customer, create a new usage account.
8. Assign Billable charges for next month cycle.
9. Run the billing batch jobs for next month cycle.
10. Bill got generated at Usage account level.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Affecting testing process which is delaying Production Deployment.

Changes

 

Cause

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