Fusion Global HR: White / blank screen appearing when accessing application from saved link (Doc ID 2189060.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

You are having users receiving a blank white screen after logging in from a link which they have saved on their Favourites in their browser. Log in work successfully but then they are faced with a blank white screen. Only resolution at present seems to be to ask user to clear their cache/history on browser an then access the site again but a direct link rather than the one in their Favourites.
Users should be able to save the link to the application and access it successfully.
 

Solution

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