Delay In Twitter Messages coming into Engage

(Doc ID 2189175.1)

Last updated on OCTOBER 03, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : Engage

The Tweet got delayed by over 45 days before reflecting in Engage.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users is experiencing delays in responding to the customers

Cause

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