Download Case Details Taking Too Long To Respond
(Doc ID 2189330.1)
Last updated on JULY 13, 2023
Applies to:
Oracle Life Sciences Empirica Signal Cloud Services - Version 7.3.3.3 to 8.0 [Release 7.3 to 8.0]Information in this document applies to any platform.
Symptoms
Empirica login or accessing Drug overview tabs takes normal time (within seconds), but for case drilling processes like 'download case details' - response takes more than 5 minutes even for 100+ cases.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |