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Download Case Details Taking Too Long To Respond (Doc ID 2189330.1)

Last updated on FEBRUARY 05, 2020

Applies to:

Oracle Health Sciences Empirica Signal Cloud Services - Version 7.3.3.3 to 8.0 [Release 7.3 to 8.0]
Information in this document applies to any platform.

Symptoms

Empirica login or accessing Drug overview tabs takes normal time (within seconds), but for case drilling processes like 'download case details' - response takes more than 5 minutes even for 100+ cases.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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