Error: 'Failed Saving EPS/Project Data.' When Creating a New EPS Level. (Doc ID 2189700.1)

Last updated on MARCH 09, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to add EPS levels, the following error occurs:

ERROR
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Failed saving EPS/Project Data.

STEPS
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The issue can be reproduced at will with the following steps:
1. Log into P6 Web.
2. Select Project then EPS View.
3. Select add EPS icon

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create EPS levels.

Cause

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