FUSION PAYROLL: Employee Withholding Certificate Issue: Unable to check Box 5 on Form WV/IT-104 (Doc ID 2189785.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.
Search Words:
West Virginia
W4
Tax Form PDF
W-4
Self Service

Symptoms

On : 11.1.10.0.0 version, US - United States Legislation

ACTUAL BEHAVIOR
---------------
Employee Withholding Certificate Issue: WV

Issue: Non-functional Line 5 on West Virginia Regional Form

Unable to check Box 5 on Form WV/IT-104

5. If you are Single, Head of Household, or Married and your spouse does not work, and you are receiving wages from only one job,
  and you wish to have your tax withheld at a lower rate, check here.....


EXPECTED BEHAVIOR
-----------------------
Expect to be able to check Box 5 on Form WV/IT-104

5. If you are Single, Head of Household, or Married and your spouse does not work, and you are receiving wages from only one job,
  and you wish to have your tax withheld at a lower rate, check here.....
 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Person Number: XXXXX

Steps:
1. Click on 'Personal Information'.
2. Click on 'My Details'.
3. Choose Payroll.
4. Click on 'Manage Tax Withholding'.
5. Leave Effective Date as today's date.
6. Click button
7. Enter state as "WV"
8. Choose edit to see form issue: Line 5 is not enterable

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot check Box 5 to have lower taxes withheld.

Cause

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