Topic Not Collecting Google Play Reviews In Japanese (Doc ID 2190018.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

There is a topic A which is not collecting data. The language is configured in Japanese, but there are some other languages rather than English that are being collected on Google Play sites.

Both topics contain exactly the same configuration, and are pointing to the Site play.google.com, however the Japanese one is not bringing any results.
Topic A is not collecting results which is in Japanese. Topic B which is in English collecting results.

Solution

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