Find Account Operation Failed With Time Out/ Error (Doc ID 2190074.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

R11 Upgrade - find account operation failed with time out/ error

Using on find account operation for get all accounts(1,156) every day - we have sync process with 3rd party system.
....oraclecloud.com/crmCommonSalesParties/AccountService?wsdl.
 is not working now - and after a long time we receive the error below:
  

  env:Server
  JBO-56012: SQLException from preparing or executing sql statement with original Jbo error code JBO-27122. Please contact service provider on details.
  
  
  27122
  JBO-56012: SQLException from preparing or executing sql statement with original Jbo error code JBO-27122. Please contact service provider on details.
  SEVERITY_ERROR
  
  ORA-00962: too many group-by / order-by expressions
  SEVERITY_ERROR
  java.sql.SQLSyntaxErrorException
  
 
 

ERROR
-----------------------
JBO-56012


  env:Server
  JBO-56012: SQLException from preparing or executing sql statement with original Jbo error code JBO-27122. Please contact service provider on details.
  
  
  27122
  JBO-56012: SQLException from preparing or executing sql statement with original Jbo error code JBO-27122. Please contact service provider on details.
  SEVERITY_ERROR
  
  ORA-00962: too many group-by / order-by expressions
  SEVERITY_ERROR
  java.sql.SQLSyntaxErrorException
  

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms