Post R11 Upgrade Issue- Search Criteria Disappearing At First Time in M:M relationship (Doc ID 2190252.1)

Last updated on OCTOBER 05, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Post R11 upgrade issue- Search criteria disappearing at first time

Search criteria disappearing after adding it at first then we require to fill in for a custom object.
Happening only for one custom object which is related to account
MM relationship

EXPECTED BEHAVIOR
-----------------------
The results in the list should be filtered based on the criteria

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
-Open account
-Go to custom object subtab
-Click the Add button
-Enter some criteria and click search
-Verify the search criteria disappears and no results are filtered

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add these records under accounts.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms