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Fusion Time and Labor: Remote Region Error While Editing Web Clock Layout (Doc ID 2190556.1)

Last updated on JANUARY 11, 2021

Applies to:

Oracle Fusion Time and Labor Cloud Service - Version and later
Information in this document applies to any platform.


 Trying to edit the Web Clock Layout for a particular layout set it threw error

Note that the Time Entry Layout can be edited. Only "Web Clock Layout" that is throwing this error.

"Unable to retrieve content. Additional information for "Remote Region error #29":
An error occurred while invoking task Manage Time Layout Sets. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.."

The issue can be reproduced at will with the following steps:
Navigation: Workforce Deployment -- Define Time and Labor – Define Time Entry Configuration -- Manage Time Layout Sets
1. Click on Layout Name
2. Update Layout Set
3. Select: Web Clock Layout
4. Edit Layout
5. The error message appears



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