Remote Region Error While Editing Web Clock Layout (Doc ID 2190556.1)

Last updated on FEBRUARY 22, 2017

Applies to:

Oracle Fusion Time and Labor Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

 Trying to edit the Web Clock Layout for a particular layout set it threw error

 

Note that the Time Entry Layout can be edited. Only "Web Clock Layout" that is throwing this error.

ERROR
-----------------------
"Unable to retrieve content. Additional information for "Remote Region error #29":
An error occurred while invoking task Manage Time Layout Sets. Review the FunctionalSetupServer logs for more details on this error. Contact your help desk.."

STEPS
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The issue can be reproduced at will with the following steps:
Navigation: Workforce Deployment -- Define Time and Labor – Define Time Entry Configuration -- Manage Time Layout Sets
1. Click on Layout Name
2. Update Layout Set
3. Select: Web Clock Layout
4. Edit Layout
5. The error message appears

 

Cause

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