Remote Region Error in Setup and Maintenance after Upgrade, P2T or Cutover to Production (Doc ID 2190723.1)

Last updated on AUGUST 21, 2017

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Payments Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Expenses Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Tax Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Financials Common Module Cloud Service - Version 11.1.11.1.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Functional Setup Manager

When attempting to access Payables setup UI
the following error occurs. Migrated the customization package was uploaded last night. Prior to uploading customization package this was working fine.

ERROR
-----------------------
Unable to retrieve content. Additional information for "Remote Region error #10":
An error occurred while invoking task Manage Business Unit. Review the FunctionSetupServer logs for more details on this error.

FunctionalSetupServer_1-diagnostic.log shows:

2016-10-06T16:20:18.891+00:00] [FunctionalSetupServer_1] [ERROR] [ADF_FACES-30216] [oracle.adfinternal.view.faces.renderkit.rich.RegionRenderer] [tid: [ACTIVE].ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'] [userId: PPM_IMPL] [ecid: 005FZIfI5YV6ESW5tzT4iX0000Ch000KOS,0:3] [APP: SetupApp#V2.0] [DSID: 0000LUQlEDq6ESW5tzc9yX1NrK8o002_AZ] Remote Region error #14: Producer at "http://fin-internal.oracleoutsourcing.com:10603/payables/rr/" does not have a skin that matches this consumer. Consumer skin information: {'id':'NAMEOFTHEME_v1','family':'NAMEOFTHEME','version':'v1','renderkit':'org.apache.myfaces.trinidad.desktop','documentId':'ycxm44','document':'skinRepository://mds-repository__ADFSR__NAMEOFTHEME_v1__ADFSR__-879990040.css','features':{'BORDER_STYLE':'simple','COLOR_ALIAS_GROUP':'skyros','DVT_DEFAULT_IMAGE_FORMAT':'HTML5'},'additions':[],'parent':{'id':'skyros-v1.desktop','family':'skyros','version':'v1','renderkit':'org.apache.myfaces.trinidad.desktop','documentId':'vz09ew','document':'/u01/APPLTOP/instance/domains/secondary.oracleoutsourcing.com/CommonDomain/servers/FunctionalSetupServer_1/tmp/_WL_user/adf.oracle.domain.webapp/3vhq1s/WEB-INF/lib/adf-richclient-impl-11.jar!/META-INF/adf/styles/skyros-v1-desktop.css','features':{'BORDER_STYLE':'simple','COLOR_ALIAS_GROUP':'skyros','DVT_DEFAULT_IMAGE_FORMAT':'HTML5'},'additions':[{'document':'/u01/APPLTOP

Note: 'NAMEOFTHEME_v1 - insert your theme name for this value


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Setup and Maintenance
2. Manage Invoice Options
3. Set Scope


Changes

 Upgrade to Release 11

 P2T Cutover

 Content Set Migration from Test to Production or vice versa

Cause

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