The Dashboard page links (Export, Print, Refresh etc...) cut off at bottom of BI Report in Reports and Analytics
Last updated on APRIL 23, 2018
Applies to:Oracle Fusion Sales Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
On : 220.127.116.11.0 version, Analytics
Cannot export Dashboard from Reports and Analytics after upgrade to Release 11.
When a Dashboard returns a lot of records, you cannot see the Export or Print buttons at the bottom of the Dashboard.
This happens in all browsers.
Users are unable to scroll down to see beyond the final record of a Dashboard page with large tabular reports.
In BI, this issue does not happen. You can scroll to the end of the report and see the Print and Export links.
The links "Print", "Export", "Analyze", "Edit", "Add to Briefing Book", etc.should appear at the very bottom of the Dashboard when viewing it in Sales Cloud Tools > Reports and Analytics.
The issue can be reproduced at will with the following steps:
1. Navigate to Tools > Reports and Analytics
2. Find a Dashboard page from the browser in the left-hand pane.
(The Dashboard page should contain at least a single table view that returns more records that can fit on the page.)
3. Click on it.
4. Click 'View'.
5. After the tab opens, scroll all the way down.
6. Note that no action links (Print, Export, etc.) appear anywhere below the view.
These links are critical functions that the users rely on as part of their daily activities.
It is a common practice to locate and view these Dashboards from within Reports and Analytics.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms