Expense Report Approval Not Working - Approver List - No Data To Display (Doc ID 2191977.1)

Last updated on AUGUST 22, 2017

Applies to:

Oracle Fusion Expenses Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Manage Expenses-Approve Expense Report

Expense report Approval not working - Appro
When creating an expense report that Approval ver List - No data to display 

Workflow list seems to be OK, but when submitting the expense report, the Expense report changes to status "Pending Manager Approval", but when trying to see the Approver List, we get an error message

ERROR
-----------------------
Approver List - No data to display

 

<bpelFault><faultType>0</faultType><entityInternalNestedError xmlns="http://schemas.oracle.com/bpel/extension"><part name="summary"><summary>com.oracle.bpel.client.BPELFault: faultName: {{http://schemas.oracle.com/bpel/extension}remoteFault} messageType: {{http://schemas.oracle.com/bpel/extension}RuntimeFaultMessage} parts: {{ summary=&lt;summary>Exception [EclipseLink-25028] (Eclipse Persistence Services - 2.3.1.v20111018-r10243): org.eclipse.persistence.exceptions.XMLMarshalException Exception Description: No reference descriptor found for mapping org.eclipse.persistence.oxm.mappings.XMLCompositeObjectMapping[CompanyFlexFields] due to an unknown xsi:type value: ns2:FcCoa.&lt;/summary> ,detail=&lt;detail> Exception Description: No reference descriptor found for mapping org.eclipse.persistence.oxm.mappings.XMLCompositeObjectMapping[CompanyFlexFields] due to an unknown xsi:type value: ns2:FcCoa.&lt;/detail>} </summary></part></entityInternalNestedError></bpelFault>"

"The transaction was rolled back. The work performed for bpel instance "30564" was rolled back, but the audit trail has been saved for this instance.If this is a sync request, please resubmit the request from the client. If it is an async request, please recover from the recovery console by resubmitting the invoke message."



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Expense Report
2. Submit for Approval

Cause

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