Approval with Custom Email Template without Approvers Defined Fails with Error [Reporting Runtime error (class com.bm.xchange.util.BMSystemException): com.bm.xchange.util.BMSystemException: Unknown Error]
Last updated on OCTOBER 12, 2017
Applies to:
Oracle BigMachines CPQ Cloud Service - Version 2014 R1 to 2016 R1 Update 2 [Release 2014 to 2016]Information in this document applies to any platform.
Symptoms
When attempting to Submit a quote for approval using a custom email template, the following error occurs.
06 Oct 2016 14:30:13,315 [ERROR] com.bm.xchange.ui.AbstractPage.reportError(AbstractPage.java:2024) - Reporting Runtime error (class com.bm.xchange.util.BMSystemException): com.bm.xchange.util.BMSystemException: Unknown Error
com.bm.xchange.util.BMSystemException: Unknown Error
Cause
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