Errors: "Event Code SRE-2835-B" or "TCVirtualDBEngine.EndTransaction: Missing Begin Transaction" or "Exception=(Stream Read Error)" or "WBS Deleted by Another User" Using P6 Professional Through Cloud Connect Reconfigured for SSO/SAML
(Doc ID 2192314.1)
Last updated on SEPTEMBER 17, 2024
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and laterPrimavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.
Symptoms
When A) utilizing Cloud Connect database driver and B) Cloud Connect is configured for Single Sign On (SSO) / SAML authentication with P6 Professional reconfigured to connect through SSO, one or more of the following errors can occur in P6 Professional once SSO engine expiry settings are exceeded:
- ERROR 1: TCCustomVirtualRow.ExistInDB: table=($table), Exception=(Stream read error), sql=($sql statement)
- ERROR 2: WBS '$ProjectName' was deleted by another user.
- ERROR 3: Event Code: SRE-2835-B; Message: Stream read error
- ERROR 4: Exception in module PM.exe at <address>. TCVirtualDBEngine.EndTransaction: Missing Begin Transaction.
- ERROR 5: Event Codes VTDCF-2210-5
NOTE:
- When the exceptions above occur, P6 Professional may hang until the application is forcefully closed.
- The above exceptions can occur under other circumstances. The symptoms in this document are specific to P6 Professional/Cloud Connect reconfigured for SSO AND ONLY WHEN EXCEEDING THE SSO EXPIRY PERIOD.
STEPS TO REPRODUCE:
The issue can be reproduced, at will, with the following steps:
- Install an SSO application (Oracle Access Manager)
- Install a Web Server (Oracle HTTP Server)
- Configure a Webgate with the Web Server
- Configure the web server WebLogic proxy for cloud connect
- Configure Cloud Connect for SSO
- Configure P6 Professional to:
- Connect through Cloud Connect / CloudServer driver
- Utilize SAML to enable SSO authentication
- Set the session expiry period in the SSO engine
- Login to P6 Professional
- Use the product longer than the duration of the SSO session expiry and note the reported issues which occur
Cause
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In this Document
Symptoms |
Cause |
Solution |
USING P6 PROFESSIONAL R21.6 AND ALL LATER RELEASE VERSIONS |
USING P6 PROFESSIONAL R21.5 AND EARLIER RELEASE VERSIONS |
References |