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"Access Denied" error when trying to create a customer of type Person via WebServices (Doc ID 2192733.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

When attempting to create a new customer of type Person, via Web Services, the following error occurs:

ERROR
-----------------------
access denied (oracle.wsm.security.WSFunctionPermission http://xmlns.oracle.com/apps/cdm/foundation/parties/personService/applicationModule/PersonService#createPersonAsync invoke)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open SOAP UI;
2. Use the Trading Community Person Information WSDL - https://xxxx-test.crm.em2.oraclecloud.com:443/foundationParties/PersonService?WSDL
3. Select the createPerson method.
4. Add the following request payload:

 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create new customers of type Person, via Web Services.

Cause

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In this Document
Symptoms
Cause
Solution


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