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"Access Denied" error when trying to create a customer of type Person via WebServices (Doc ID 2192733.1)

Last updated on DECEMBER 22, 2020

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

When attempting to create a new customer of type Person, via Web Services, the following error occurs:

access denied ( invoke)

The issue can be reproduced at will with the following steps:
1. Open SOAP UI;
2. Use the Trading Community Person Information WSDL -
3. Select the createPerson method.
4. Add the following request payload:

The issue has the following business impact:
Due to this issue, users cannot create new customers of type Person, via Web Services.


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