Last updated on SEPTEMBER 06, 2017
Applies to:Oracle Database as a Service - Version N/A to N/A [Release 1.0]
Information in this document applies to any platform.
In this particular incident, user was configuring Corente VPN and might have made a mistake while doing that.
After an Oracle Cloud database instance shutdown, when trying to restart database instance it failed with this error message:
Failed to establish SSH connectivity to VM(s) after  minutes...
Failed to start the service [<SERVICE NAMR>]
In addition to that, Oracle Operations tried pinging the host private ip address and it failed with: Destination Host Unreachable.
Oracle Operations checked the Bridge interface for the VM and there was no communication seen, no RX packets.
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