Resource Employee HCM Manager Update Throwing Error While Using File Import (Doc ID 2193984.1)

Last updated on AUGUST 17, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

When attempting to update employee resource using File Import, in order to update workerprofile_manageremail, the job fails with the following error:
the following error occurs.

ERROR
-----------------------
"oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.jbo.InvalidOwnerException, msg=JBO-25030: Detail entity AssignmentSupervisorDEO with row key oracle.jbo.Key[33181 null null ] cannot find or invalidate its owning entity. (oracle.jbo.JboException: JBO- -1) Details: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.jbo.InvalidOwnerException, msg=JBO-25030: Detail entity AssignmentSupervisorDEO with row key oracle.jbo.Key[33181 null null ] cannot find or invalidate its owning entity. Cause: The message, oracle.jbo.JboException: JBO-29000: Unexpected exception caught: oracle.jbo.InvalidOwnerException, msg=JBO-25030: Detail entity AssignmentSupervisorDEO with row key oracle.jbo.Key[33181 null null ] cannot find or invalidate its owning entity., can not be accessed. Action: Report this problem to an administrator.Invalid value for PERSON-Invalid value for PERSON_ID. Enter PERSON_ID value from HRC_LOADER_BATCH_LINES300000005278457 (Invalid value for PERSON- -1) Details: Invalid value for PERSON-Invalid value for PERSON_ID. Enter PERSON_ID value from HRC_LOADER_BATCH_LINES300000005278457 Cause: The message, Invalid value for PERSON-Invalid value for PERSON_ID. Enter PERSON_ID value from HRC_LOADER_BATCH_LINES300000005278457, can no


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigator -> Setup and Maintenance -> Manage File Import Activities
2. Execute a File Import Job to update HCM Manager for a user
3. Job ends in ERROR.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update employee resources via File Import.

Cause

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