Professional Client Freezes While Trying to Delete a Group of Activities (Doc ID 2194077.1)

Last updated on SEPTEMBER 15, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.1.0.0 and later
Primavera P6 Professional Project Management - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When a user attempts to delete a group of activities, the system does not respond for some time. When the confirmation message box appears and Yes is selected, the software freezes and becomes unresponsive.

EXPECTED BEHAVIOR
The activities delete and the software stays responsive.

STEPS
The issue can be reproduced at will with the following steps:

  1. Login to P6 Professional Client
  2. Open project(s)
  3. Attempt to delete about 100 activities

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot complete deletion of over 100 activities at once.

Changes

 

Cause

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