My Oracle Support Banner

Retrieve Failed Orders From Webhook (Doc ID 2194197.1)

Last updated on FEBRUARY 05, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.


Knowing how to get the list of failed orders from OCC. Going through the documentation, it seems the OCC will retry to POST the order JSON to the webhook web service 5 times before marking the order to failed state. When the webhook system has been down and unable to successfully handle the orders, how is it possible to obtain the list of orders whose webhook handling failed?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.