Publish Down (Doc ID 2194281.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : Publish and C&A

Cannot connect Oracle Social Marketing  

ERROR
-----------------------
502 Bad Gateway

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to SRM
2. Navigate to Publish
3. Navigate to C&A

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot user oracle social marketing modules completely.

Cause

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