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How to import a Sales Account Team (Doc ID 2194809.1)

Last updated on MARCH 29, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

When attempting to add new resources in the Account Team, via import, the following error occurs:

ERROR
-----------------------
Please give a value for attribute ZCA_S_ACCT_RESOURCES_FK1.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup and Maintenance -> Manage File Import Activities;
2. Use the following import file:
SalesAccountId,ResourceId,MemberFunctionCode,AccessLevelCode
100000000456408,100000000480006,ACCOUNT MANAGER,300
100000000456409,100000000480006,ACCOUNT MANAGER,300
100000000456410,100000000480006,ACCOUNT MANAGER,300

3. Use the following mapping:



BUSINESS IMPACT
-----------------------
Due to this issue, users cannot add new resources to the Account team, via import.

Cause

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