Incentive Compensation Analyst Cannot Escalate Dispute Because a Manager is not Assigned to Them

(Doc ID 2194859.1)

Last updated on OCTOBER 25, 2016

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version and later
Information in this document applies to any platform.


Issue description:

When an Incentive Compensation Analyst is trying to escalate a dispute from the BPM Work list they receive the error :


Issue Verification

Issue is occurring when an OSC user that is an IC Analyst accesses the application and performs following steps:

  1.  From Home Page press on the Notifications Icon (top right corner);
  2.  Select the Incentive Compensation related notifications;
  3.  Select Incentive Compensation Dispute from list;
  4.  Either click on Actions button and select ESCALATE or open Dispute record and click on Escalate. 




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