Incentive Compensation Analyst Cannot Escalate Dispute Because a Manager is not Assigned to Them
Last updated on OCTOBER 25, 2016
Applies to:Oracle Fusion Incentive Compensation Cloud Service - Version 184.108.40.206.0 and later
Information in this document applies to any platform.
When an Incentive Compensation Analyst is trying to escalate a dispute from the BPM Work list they receive the error :
Issue is occurring when an OSC user that is an IC Analyst accesses the application and performs following steps:
- From Home Page press on the Notifications Icon (top right corner);
- Select the Incentive Compensation related notifications;
- Select Incentive Compensation Dispute from list;
- Either click on Actions button and select ESCALATE or open Dispute record and click on Escalate.
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