Reset Password Email Is Not Sent To Admin Users (Doc ID 2194909.1)

Last updated on OCTOBER 19, 2016

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Admin users try to use the link on the login page labeled "Can’t Sign In". Clicking on this link should cause an email to be sent to them but the email is not received.

Cause

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